Shipping policy
Effective Date: October 5, 2026
Thank you for choosing Rosabella. This Shipping Policy explains how we process and ship orders placed through our website.
Order Processing
Orders are generally processed within 1–3 business days after the order has been successfully placed.
Business days do not include weekends or applicable holidays.
Once your order has been shipped, you may receive a shipping confirmation containing available tracking information.
During periods of increased order volume, processing times may occasionally take longer than usual.
Shipping Methods
Available shipping methods and estimated delivery times will be displayed during checkout when applicable.
As a general guide:
- Standard Shipping: approximately 5–10 business days
- Expedited Shipping: approximately 3–5 business days
Delivery estimates are provided for general guidance and are not guaranteed delivery dates.
Shipping Costs
Shipping charges, if applicable, will be calculated and displayed during checkout before you complete your purchase.
Shipping costs may vary depending on the destination, selected shipping method, order size, and other applicable factors.
Tracking Information
When tracking information is available, it will be provided after your order has been shipped.
Tracking information may take approximately 24–48 hours to become active after shipment, depending on the carrier.
Delivery Delays
Delivery times may be affected by circumstances outside of Rosabella's reasonable control, including carrier delays, severe weather, holidays, transportation disruptions, customs processing, or other unforeseen circumstances.
If a package is delayed, please use the available tracking information or contact our customer support team for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply if the order needs to be reshipped.
Please contact us as soon as possible if you notice an error in your shipping information.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us at:
Email: vasudevanclampettls872@gmail.com
Please provide your order number and any relevant delivery information so that we can review the situation and assist you.
International Orders
For international shipments, delivery times may vary depending on the destination and local processing requirements.
Customers may be responsible for applicable customs duties, taxes, or other charges imposed by the destination country, where applicable.
Contact Us
If you have questions about shipping or delivery, please contact:
Rosabella
Email: vasudevanclampettls872@gmail.com